At Pinoy Express Hub FZE LLC, we aim to make the checkout process simple, secure, and convenient for customers across the United Arab Emirates. Available payment options may vary depending on your order, location, and checkout settings.

Accepted Payment Methods

Pinoy Express Hub FZE LLC may accept the following payment methods where available during checkout:

• Cash on Delivery (COD)

• Online Debit Card Payment

• Online Credit Card Payment

• Apple Pay

• Google Pay

• Tabby

• Tamara

• Other supported payment methods

Cash on Delivery (COD)

Cash on Delivery allows you to pay when your order is delivered.

Please ensure someone is available at the delivery address to receive the order and complete the payment.

For Cash on Delivery orders, we recommend keeping the correct payment amount ready where possible. If the customer is unavailable, refuses delivery, or is unable to complete payment upon delivery, the order may be cancelled.

Online Card Payments

We accept eligible online debit and credit card payments through secure payment gateways.

Pinoy Express Hub FZE LLC does not store your complete debit or credit card information.

Orders paid online will only be confirmed after successful payment authorization. If your payment is declined, cancelled, or unsuccessful, your order may not be processed.

Apple Pay and Google Pay

Apple Pay and Google Pay may be available for eligible customers using supported devices and browsers.

These payment options will only appear during checkout when they are available for your order.

Tabby and Tamara

Tabby and Tamara may be available as Buy Now, Pay Later (BNPL) payment options for eligible customers and orders.

If you choose Tabby or Tamara at checkout, payment approval, installment schedules, due dates, eligibility, and any applicable fees or charges are managed according to the respective provider's terms and conditions.

Please review the applicable Tabby or Tamara terms carefully before completing your purchase.

Pinoy Express Hub FZE LLC does not control or guarantee approval decisions made by Tabby or Tamara and is not responsible for payment schedules, late payment fees, account restrictions, or other matters managed directly by the respective payment provider.

Buy Now, Pay Later (BNPL)

Buy Now, Pay Later services may be available through supported third-party payment providers, including Tabby and Tamara.

If you choose a BNPL option, your payment approval, installment schedule, due dates, and applicable fees are managed directly by the payment provider.

Please review the provider's terms and conditions carefully before completing your purchase.

Payment Security

We take payment security seriously.

All online transactions are processed through secure, encrypted payment gateways designed to protect your personal and payment information.

Customers should never share card details, OTPs (One-Time Passwords), passwords, or payment verification codes with anyone.

Payment Confirmation

After successful payment, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

If you do not receive an order confirmation within a reasonable time, please contact us before placing another order to avoid duplicate purchases.

Failed or Duplicate Payments

If your payment appears to have been deducted but your order was not confirmed, please contact your bank or payment provider first, as temporary payment authorizations are often automatically reversed.

You may also contact Pinoy Express Hub FZE LLC with your order details, and we will assist you in verifying the payment status.

Refunds

Approved refunds are processed according to our Return & Refund Policy.

Where applicable, refunds will be issued to the original payment method used for the purchase.

Refund processing times may vary depending on your bank, card issuer, payment service provider, Tabby, or Tamara.

For purchases made using a Buy Now, Pay Later service, any applicable refund, installment adjustment, or payment reversal will be handled in accordance with the relevant payment provider's policies and procedures.

Contact Us

If you have any questions regarding payments or billing, please contact us:

Pinoy Express Hub FZE LLC

Email: info@pinocart.com
Phone: 050 907 7462
Address: BC-891923, 26th Floor, Amber Gem Tower, Ajman, UAE